If you need tech assistance @SBTS, you can use this form to help walk 
you through submitting your request.
Begin your Request
Name: *

What is the best way to contact you? *

If you need a password please provde a phone number.

Phone Number: *

What can we help you with?
Choose one of the following: *

What hardware can we help you with?

Computer/Laptop: Which best describes your situation:

Internet:  Which type of internet are you having an issue with?

Internet: Which best describes the problem you are having?

Performance: Which best describes your situation?

Monitor: Are you using multiple monitors?

Monitor: Which best describes your situation?

Printer: Choose one of the following statements that best fits your situation. *

When was the last time you were able to print successfully?

Where is the printer located?

Phone: Choose one.

Desk Phone: Which best describes the problem?

Cell Phone: Which best describes the problem?

Which password do you need or is giving you trouble? (***Please note that you will have the same password for the programs that are grouped together below.) *

To reset your password you can go to:


Were you able to reset your password?

Speakers:  Do headphones work with your speakers?

Speakers:  When was the last time your speakers worked?

Software: What software are you using? Please be specific.  If you know what version of the software you are using please include it.

Software: Please specifically describe the issue occurring with the software you are using.

Email:  Which are you using?

Gmail: Which best describes the problem?

Outlook: Which best describes the problem?

Does your email work on the web? (www.gmail.com)

Login Issues:  Choose one.

Please describe what you need help with using as much detail as possible. *

Please give any other details that could help us help you.

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